Is this the official WhatsApp API?

Yes. That matters — unofficial workarounds get numbers banned, usually at the worst possible moment.

Will customers know it is not me?

It writes in your voice and it does not pretend to be a person with a name. Most enquiries are answered and handed over before that question comes up.

What happens outside business hours?

That is when it earns its keep. An enquiry at 9pm Sunday gets answered at 9pm Sunday rather than Monday morning, by which point they have messaged someone else.

Answering enquiries · WhatsApp

The channel your customers actually use.

In India, most enquiries arrive on WhatsApp rather than email, often at nine on a Sunday night. The business that replies first usually gets the sale. Nebulaa answers within minutes, in your voice.

Start for ₹999

How it works

Three steps, start to finish.

The enquiry lands

Someone messages your business number — from an ad, a post, your Google listing or a friend passing on the number.

You reply in minutes

A real reply that answers what they asked and moves toward what you need to know, instead of a menu of options.

You get the ones that matter

Budget, timeline and fit established before it reaches you, with the full conversation attached.

What you get

Everything that is included.

Replies within minutes, day or night

Conversation rather than a keyword auto-responder

Questions asked in the order a good salesperson would ask them

Handover with the whole thread, not just a name and number

Official WhatsApp Business API, with no risky workarounds

Questions

The ones people actually ask.

Also in Answering enquiries

Give us your website. See what we build for your business.

From ₹999 a month plus GST. Your free Brand Growth Blueprint comes with your account.