Pulsar · voice

For the moments a call still beats a message.

Most of the time a message is better — it is on the customer's terms and it leaves a record. But some enquiries deserve a call, and some people simply do not reply to text. The call queue handles those without anyone dialling manually.

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Pulsar — call queue

The voice calling queue. Confirmed shippable but effectively hidden on the site.

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How it works

Three steps, start to finish.

01

A call gets queued

Triggered by a score threshold, an unanswered message thread, or a rule you set.

02

The call is made

Working through the queue in priority order rather than whenever someone gets to it.

03

The outcome is recorded

What happened on the call lands on the lead record alongside the message history.

What you get

Concretely, this.

A managed call queue rather than a manual dial list
Calls triggered by score or by silence on other channels
Outcomes recorded against the lead
Used where it helps — messaging stays the primary channel
Questions

The ones people actually ask.

Also in Pulsar

WhatsApp

Replies to WhatsApp enquiries in minutes, in your voice.

Read

Leads & scoring

Every conversation scored on intent, so the list is already ordered.

Read

Broadcasts

Segment, send, and handle every reply as a conversation.

Read

Give it a URL. See what it makes of you.

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