Terms & Conditions

For the purposes of these Terms, the following definitions apply:

• •"Company", "We", "Us", or "Our" refers to Noburo Business Services LLP, the legal entity operating the Nebulaa platform under the laws of India.
• •"Platform" refers to the Nebulaa application, website (nebulaa.ai), associated APIs, tools, dashboards, and any related services, including Founder OS and all named product modules (Gravity, Pulsar, Infinity, Singularity, Atom, etc.).
• •"User", "You", or "Your" refers to any individual or entity that registers for, accesses, or uses the Platform.
• •"Trial Period" means the free, time-limited access period granted before a paid subscription commences.
• •"Subscription" means a paid plan that grants continued access to the Platform after the Trial Period.
• •"Content" refers to all data, inputs, outputs, text, decisions, learnings, records, reports, and materials submitted to or generated through the Platform.
• •"AI Output" refers to suggestions, recommendations, analyses, or insights generated by the Platform's artificial intelligence or machine learning components.
• •"Services" refers to all features, functions, modules, and capabilities made available through the Platform.

2.1 By creating an account, clicking "I Agree", or using any part of the Platform, you confirm that: you are at least 18 years of age; you have the legal authority to enter into a binding agreement on behalf of yourself or the entity you represent; you are not prohibited by applicable law from entering into such an agreement; and you have read, understood, and agree to these Terms in their entirety.

2.2 If you are accepting these Terms on behalf of a company, organisation, or other legal entity, you warrant that you have the authority to bind such entity to these Terms.

2.3 We reserve the right to update or modify these Terms at any time. Material changes will be communicated via email or in-platform notification. Continued use of the Platform after such notification constitutes acceptance of the revised Terms.

1. 1You must provide accurate, complete, and current information during registration and keep this information updated at all times.
2. 2You are solely responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at support@nebulaa.ai upon becoming aware of any unauthorised use of your account.
3. 3We are not liable for any loss or damage arising from your failure to safeguard your account credentials.
4. 4One account per individual or entity is permitted unless expressly authorised by us in writing. You may not share account access with third parties.
5. 5We reserve the right to suspend or terminate accounts that we reasonably believe are being used in violation of these Terms, applicable laws, or our community standards.

4.1 We may offer a free Trial Period at our sole discretion. The Trial Period allows limited or full access to the Platform for evaluation purposes only.

4.2 By commencing a trial, you agree that: the trial is provided on an "as-is" basis with no warranties of any kind; we may modify, suspend, or terminate your trial access at any time without notice; and data and content created during the trial may be retained, deleted, or transitioned upon conversion to a paid plan, at our discretion.

4.3 If you do not upgrade to a paid Subscription upon expiry of the Trial Period, your access will be restricted or terminated. We are not obligated to preserve data post-trial unless you have an active Subscription.

5.1 Paid Subscriptions are offered on a periodic basis (monthly, quarterly, annual, or as otherwise stated during checkout). Subscription fees are displayed at the time of purchase and are subject to change with advance notice.

5.2 All payments are processed through Razorpay. By providing payment details, you authorise us to charge the applicable fees on the billing cycle commensurate with your chosen plan.

5.3 Unless you cancel your Subscription before the renewal date, your Subscription will automatically renew for the same period at the then-current rate.

5.4 All fees are quoted in Indian Rupees (INR) unless otherwise stated. Applicable taxes, including Goods and Services Tax (GST), will be added at the prevailing rate.

5.5 Failure to pay or charge-backs may result in immediate suspension of access. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

5.6 We reserve the right to modify our pricing at any time. Any changes to your Subscription pricing will be communicated with at least 30 days' advance notice prior to the next billing cycle.

6.1 Given the nature of digital services, all payments made are non-refundable except as expressly stated below or required by applicable law.

6.2 A refund may be considered in the following limited circumstances:

• •You were charged incorrectly due to a billing error on our part
• •The Platform experienced material service downtime (greater than 72 consecutive hours) within the first 7 days of a new paid Subscription, directly attributable to our failure, and you notify us within that period

6.3 All refund requests must be submitted to support@nebulaa.ai within 7 days of the charge in question. We will process approved refunds within 10 business days.

6.4 We do not offer refunds for partial periods, unused features, or dissatisfaction with AI Outputs or results.

7.1 Permitted Use

You may use the Platform solely for your own internal business purposes as a founder, operator, or professional, subject to your Subscription plan and these Terms.

7.2 Prohibited Conduct

You must not:

• •Use the Platform for any unlawful purpose or in violation of any applicable local, national, or international law or regulation
• •Attempt to gain unauthorised access to any part of the Platform, other accounts, or associated systems or networks
• •Reverse engineer, decompile, disassemble, or attempt to extract the source code, algorithms, or underlying models of the Platform
• •Scrape, harvest, or systematically download data from the Platform without prior written authorisation
• •Sell, resell, sublicence, rent, or commercially exploit the Platform or your access to it, except as expressly permitted
• •Upload or transmit any material that contains viruses, malware, or any other harmful code
• •Interfere with or disrupt the integrity, performance, or availability of the Platform or its infrastructure
• •Use the Platform to send unsolicited communications, spam, or phishing content
• •Impersonate any person or entity or misrepresent your affiliation with any person or entity
• •Use AI Outputs to create competing products or services without our prior written consent
• •Use the Platform in any manner that could bring the Company, the Nebulaa brand, or our partners into disrepute

7.3 Content Standards

All content you submit to the Platform must be lawful, accurate, and not infringe any third-party intellectual property, privacy, or other rights. You are solely responsible for all content you submit.

8.1 All rights, title, and interest in and to the Platform — including but not limited to its software, code, architecture, design, branding, AI models, workflows, templates, documentation, and all updates and derivatives thereof — are and shall remain the exclusive property of Noburo Business Services LLP or our licensors.

8.2 These Terms do not grant you any ownership rights in the Platform. You receive only a limited, non-exclusive, non-transferable, revocable licence to use the Platform during the term of your Subscription in accordance with these Terms.

8.3 You retain ownership of the original input data and business information you provide to the Platform. By submitting content, you grant us a non-exclusive, royalty-free, worldwide licence to use, process, and analyse your content solely for the purpose of providing and improving the Services.

8.4 Any feedback, suggestions, or ideas you provide regarding the Platform may be used by us without restriction, compensation, or attribution.

8.5 "Nebulaa", "Founder OS", "Gravity", "Pulsar", "Infinity", "Singularity", "Atom", and all associated logos and marks are proprietary to Noburo Business Services LLP. You may not use our trademarks or branding without prior written permission.

9.1 The Platform utilises artificial intelligence and machine learning technologies to generate insights, recommendations, action plans, and analyses (collectively, "AI Outputs").

9.2 AI Outputs are provided for informational and productivity purposes only. They are not a substitute for professional business, financial, legal, or strategic advice.

9.3 We make no warranty that AI Outputs will be accurate, complete, current, suitable for any particular purpose, or free from errors. You acknowledge that AI systems can produce incorrect, outdated, or contextually inappropriate results.

9.4 All business decisions, actions, and strategies taken based on AI Outputs remain your sole responsibility. We expressly disclaim all liability for any outcomes arising from your reliance on AI Outputs.

9.5 You must independently verify any AI Output before acting upon it, particularly for significant business decisions.

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection, storage, processing, and use of your data as described in the Privacy Policy.

The Platform may integrate with or contain links to third-party tools, APIs, and services (e.g., payment gateways, CRM tools, email platforms). These third-party services are governed by their own terms and privacy policies. We do not endorse, control, or assume responsibility for third-party services. Your use of such services is at your own risk.

12.1 We strive to maintain Platform availability but do not guarantee uninterrupted, error-free, or continuous access. The Platform may be temporarily unavailable due to scheduled maintenance, technical failures, or circumstances beyond our control.

12.2 We reserve the right to modify, update, enhance, deprecate, or discontinue any feature or module of the Platform at any time, with reasonable notice where practicable.

12.3 In the event of a complete discontinuation of the Platform, we will provide at least 30 days' advance notice and, at our discretion, offer a pro-rated refund for unused prepaid Subscription periods.

14.2 Our aggregate liability to you shall not exceed the total fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

14.3 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

You agree to indemnify, defend, and hold harmless Noburo Business Services LLP and its officers, directors, employees, partners, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: your use of or access to the Platform; your violation of these Terms; your violation of any applicable law or third-party rights; any content or data you submit to the Platform; or any business decisions made using AI Outputs.

16.1 Each party agrees to keep confidential all non-public information of the other party that is disclosed in connection with these Terms or the use of the Platform, using at least the same standard of care as it uses to protect its own confidential information, but no less than reasonable care.

16.2 This obligation does not apply to information that is or becomes publicly available without breach; was independently developed without reference to confidential information; or is required to be disclosed by law or a court order.

16.3 This confidentiality obligation survives termination or expiry of these Terms for a period of two (2) years.

17.1 These Terms commence on the date you first access the Platform and continue until your Subscription is terminated or expires.

17.2 You may terminate your Subscription at any time through your account settings or by contacting support@nebulaa.ai. Termination is effective at the end of the current billing cycle.

17.3 We may suspend or terminate your access immediately, without notice, if you materially breach these Terms and fail to remedy the breach within 7 days of notice; we are required to do so by law; you engage in fraudulent, abusive, or illegal conduct; or continued provision of access poses a security risk to the Platform or other users.

17.4 Upon termination, your licence to use the Platform immediately ceases. Provisions that by their nature should survive termination (including Sections 8, 9, 13, 14, 15, 16, 19, 20) shall continue in full force.

18.1 These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

18.2 Any dispute shall be resolved through the following process:

• •Step 1 — Informal Resolution: The aggrieved party shall notify the other in writing, and both parties shall make good-faith efforts to resolve the dispute within 30 days.
• •Step 2 — Mediation: If unresolved, the parties shall submit to mediation under the auspices of a mutually agreed mediator in Chennai, Tamil Nadu.
• •Step 3 — Arbitration: If mediation fails, the dispute shall be resolved by binding arbitration under the Arbitration and Conciliation Act, 1996, with proceedings conducted in Chennai, Tamil Nadu, in the English language.

18.3 Subject to the arbitration clause above, you consent to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

18.4 You waive any right to participate in a class action lawsuit or class-wide arbitration.

We shall not be liable for any delay or failure in performance resulting from events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, wars, civil disturbances, internet outages, power failures, or failures of third-party services.

20.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements or policies incorporated by reference, constitute the entire agreement between you and us regarding the Platform and supersede all prior agreements and understandings.

20.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

20.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

20.4 Assignment

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate, successor, or acquirer of the business.

20.5 No Partnership

Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and us.

20.6 Notices

Notices to us shall be sent to legal@nebulaa.ai or by post to the registered address of Noburo Business Services LLP. Notices to you shall be sent to the email address associated with your account.

20.7 Language

These Terms are written in English. In the event of any inconsistency between an English version and a translated version, the English version shall prevail.

By using Nebulaa, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.