Answering enquiries · channels

Reach people where they actually reply.

WhatsApp carries most of the conversation in this market, but not all of it. Some buyers want email, some only see an SMS, and a dealer network often runs on both. Nebulaa handles all three in one thread, alongside WhatsApp rather than in place of it.

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How it works

Three steps, start to finish.

1

One contact, several channels

A person is one record, whichever channel they came in on.

2

It replies where they wrote

And can follow up on another channel when the first goes quiet.

3

The thread stays whole

You read one conversation, not three fragments in three tools.


What you get

Everything that is included.

Email and SMS handled alongside WhatsApp
A single thread per person across channels
Channel fallback when one goes unanswered
The same qualification and scoring on every channel

Questions

The ones people actually ask.


Also in Answering enquiries

Give us your website. See what we build for your business.

From ₹999 a month plus GST. Your free Brand Growth Blueprint comes with your account.

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