Channel · VoiceReplies handled by Nebulaa
The channel we reach for last, on purpose.
Most of the time a message wins. It is on the customer's terms and it leaves a record. But some enquiries deserve a call, and some people never reply to text. Nebulaa works through those calls in priority order, so nobody has to dial by hand.
Start for ₹999What we do here
What runs on this channel.
A call queue ordered by lead score, not by whoever is free
Calls triggered by silence on messaging channels
Outcomes recorded against the lead alongside the message history
Deliberately the last channel we reach for. In this market a WhatsApp message gets answered far more often than a call from an unknown number.
Questions